Duration 3 h 16 m
Operations Management is the backbone of any organization, ensuring smooth and efficient processes that drive productivity and customer satisfaction. In this comprehensive online course, participants will delve into key concepts, tools, and strategies essential for effective operations management. From process optimization to quality control, this course equips learners with the skills and knowledge needed to excel in managing operational functions.
Course content
Understanding the Role and Importance of Operations Management7 mHistorical Evolution and Key Concepts9 mRole of Operations in Organizational Strategy9 mProcess Design, Planning, and Control8 mKey Performance Indicators (KPIs)7 mLean Six Sigma Principles9 mCapacity Planning and Management8 mWorkforce Planning and Development7 mHuman Resource Management in Operations9 mFinancial Metrics in Operations7 mCost Analysis and Cost Control10 mForecasting Techniques for Operations8 mProduction Planning Strategies9 mScheduling Techniques and Tools6 mDemand Forecasting and Capacity Planning8 mInventory Management Principles9 mInventory Control Models6 mWaste Reduction Strategies (Lean Principles)7 mTotal Quality Management (TQM)9 mQuality Control Tools and Techniques8 mContinuous Improvement Processes9 mIdentifying Operational Risks9 mRisk Assessment and Mitigation Strategies10 mBusiness Continuity Planning8 m
Director and Owner
